Omundi Privacy Policy

1. Who We Are

This policy explains how Omundi ("Omundi", "we", "us") collects, uses, shares, and protects personal data when you use the Omundi website, web portal, and mobile apps (the "Platform").

Contact: omundi@gmail.com

2. Data We Collect

Information you provide

• Account data: name, phone number, email, password, role (farmer, supplier, etc.), profile photo
• Business and farm data: farm name, location, farm boundaries and areas, crops, farm size
• Supplier data: company details and business verification documents
• Order and rental data: items, quantities, delivery addresses, rental periods
• Communications: chat messages with suppliers, community posts, support requests
• Images and files you upload, such as crop photos for AI diagnosis

Collected automatically

• Device and technical data: device type, operating system, browser, IP address, app version, crash logs
• Usage data: pages and features used, timestamps
• Location data: approximate or precise location, only if you enable it (for example, for farm mapping or delivery)
• Cookies and similar technologies (see section 9)

From third parties

• Payment status and references from Proxypay and Onafriq (not your full payment credentials)
• Delivery status from Rangel Logistics
• Sign-in data if you use a social login

3. How We Use Your Data

• Create and manage your account and verify identity
• Process orders, payments, deliveries, and equipment rentals
• Connect buyers, suppliers, and renters, including in-app chat
• Provide AI crop diagnosis and harvest forecasts
• Administer vouchers and subsidy programs with NGO and government partners
• Send service messages (order updates, security alerts) and, where permitted, notifications about offers
• Prevent fraud and abuse and keep the Platform secure
• Improve and develop features through analytics
• Comply with legal obligations

4. Legal Basis

We process data to perform our contract with you, to comply with the law, for our legitimate interests (security, fraud prevention, and improvement), and, where required, with your consent (for example precise location or marketing), which you can withdraw at any time.

5. Who We Share Data With

• Suppliers and renters: the details needed to fulfil your order (name, contact, delivery address)
• Payment providers: Proxypay and Onafriq
• Delivery partner: Rangel Logistics
• NGOs and government programs: only for voucher or subsidy programs you take part in, and only what is needed
• Service providers: hosting, analytics, messaging, and cloud services [LIST PROVIDERS]
• AI processing: images and inputs you submit to AI tools may be processed by our AI systems or providers
• Legal and safety: authorities when required by law, or to protect rights and safety
• Business transfers: in a merger, acquisition, or sale of assets

We do not sell your personal data.

6. Community Content

Posts and profile information you make public in the community can be seen by other users. Please do not share sensitive information there.

7. Data Retention

We keep data for as long as your account is active and as needed to provide our services, meet legal, tax, and accounting obligations, and resolve disputes. After that, we delete or anonymize it.

8. Security

We use encryption in transit, access controls, and monitoring to protect your data. No system is completely secure, so please use a strong password and keep it private.

9. Cookies

We use essential cookies (login and security) and, where applicable, analytics or preference cookies. You can control cookies in your browser settings. Blocking essential cookies may stop parts of the portal from working.

10. Your Rights

Subject to applicable law, you may:

• Access and receive a copy of your data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time
• Complain to the data protection authority

To exercise these rights, email omundi@gmail.com. We may need to verify your identity and will respond within 10 days.

11. Children

Omundi is not intended for anyone under 18, and we do not knowingly collect their data. If you believe a minor has given us data, contact us and we will delete it.

12. International Transfers

Our providers may process data outside Angola. Where that happens, we take steps to protect it as required by law.

13. Third-Party Links

Links to third-party sites and services (such as payment providers and WhatsApp) are governed by their own privacy policies.

14. Changes to This Policy

We may update this policy from time to time. We will post the new date here and notify you of material changes.

15. Contact Us